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Wednesday, 1 July 2020

how to use paytm wallet and what is paytm wallet ?


Paytm is India’s largest mobile payments and commerce platform. We help you transfer money instantly to anyone at zero cost using the Paytm Wallet.
This money can then be used to pay seamlessly at several places like taxi and autos, petrol pumps, grocery shops, restaurants, coffee shops, multiplexes, parking, pharmacies, hospitals and kirana shops among others.

How to add money on paytm wallet.
  • Open the Paytm app.
  • On the app home screen, tap on the ‘Add Money’ option.
  • Enter the amount that you wish to transfer to the Paytm Wallet.
  • Tap on the ‘Add Money’ button to proceed with the transaction.
  • Select the payment option (Debit card/Credit card/ Net banking) through which you want to transfer money to the Paytm wallet.
  • Enter your bank or card details such as Card number, expiry date and CVV to proceed with the transaction.
  • Tap on the ‘Pay Now’ button to complete the transaction.
How to pay or send money through paytm wallet.
 Scan QR Code.
If you wish to pay or send money to anyone through Paytm, you can do it in two ways. One of the ways is by scanning the QR code displayed by the retailer. To learn to pay or send money through QR code, follow these steps:
  • Open the Paytm app.
  • On the app home screen, tap on the ‘Pay or Send’ option.
  • Scan the QR code.
  • Enter the desired amount.
  • Tap on the ‘Pay’ button to proceed with the payment.
Once your transaction is successful, you will receive an order summary with a congratulatory message stating that the desired amount has been paid.
 Mobile Number.
The second and the easier way to send and pay money using Paytm Wallet is through the mobile number of the Paytm account holder. To do so, follow these steps:
  • Open the Paytm app.
  • On the app home screen, tap on the ‘Pay or Send’ option.
  • Tap on the “Mobile No.” option.
  • Enter the mobile number of the person to which you want to pay or send the money. If you don’t remember the number, you can choose it from your contacts.
  • Enter the desired amount.
  • Tap on the ‘Send Money’ button to proceed with the payment.
Once your transaction is successful, you will receive an order summary with a congratulatory message stating that the desired amount has been paid.

How to transfer money from the paytm account to your bank account.

The Paytm customers also have an option of transferring money from their Paytm account to their bank account. They can do so by following the some easy steps given below:
  • Open the Paytm app.
  • On the app home screen, tap on the ‘Passbook’ option.
  • Select ‘Send Money to bank’ option.
  • Tap on ‘Transfer’ to proceed with the transfer of the money to your bank account.
  • Enter your bank details such as the amount that you wish to transfer from Paytm wallet, your bank account number and bank’s IFSC.
  • Tap on the ‘Send’ option to complete the transaction.
Once the transaction is initiated, you will receive a summary of your Paytm updated balance with a congratulatory message stating that the desired amount has been successfully transferred to your bank account.

 Transferring money from your Paytm account to your bank account may take up to seven days

How to Transfer Money from Paytm to Paytm?

Step 1: Login your Paytm App and click on ‘Pay’ option on the home page.
Step 2: Enter the mobile number of receiver (to whom you wish to transfer money, make sure the receiver should also be registered Paytm user)
Step 3: Enter the amount you wish to transfer and click send button.

How to Reset Paytm Password?



I forget my password all the time. I only remember one password, it is my google account password.
·         Sign-up on Paytm app
·         Go-to profile section at the bottom of the page and click on ‘Forgot password’.
·         Enter your registered email address or mobile number and click on ‘proceed’.
·         Submit the OTP sent on your mobile number and click on the link sent to your email to reset your password.
·         Now you can enter the ‘new password’ and click update. Your password will be updated.

How to do Paytm KYC?

Paytm KYC
Paytm users can complete their KYC (know-your-customer) process either by direct Paytm app, by visit KYC centre or call Paytm helpline. Let’s check how to do Paytm KYC through app:
·         Open you Paytm app and tap on KYC option.
·         Click on proceed and agree to terms and conditions checkbox.
·         Now, enter your Aadhar card name and number (if you don’t have aadhar card, you can complete your KYC through Passport, Voter ID or Driving Licence)
·         Enter OTP sent on your registered mobile number and confirm your Aadhar card details.
·         Enter other additional details like marital status, profession, parents name and PAN number.
·         Submit details and your KYC is complete for 1 year.

How to open Paytm Bank Account?

Now Paytm lets you create a bank account. With their Paytm Bank account, you invest money in FDs and get interest, debit card and transfer money to bank account without paying any extra charges.
 Unlike Paytm wallet which charges extra to transfer money from Paytm wallet to bank a/c.
·         Login to your Paytm account and click on ‘Bank’ option on the bottom of your screen.
·         Set passcode and enter the nominee details for your account.
·         In case your non-KYC customer, you will be directed to complete your KYC first.
·         If your KYC customer, you will be notified once your account is created.

How to Deposit Money into Paytm?

·         Sign-up or login your Paytm account and click on ‘Paytm wallet’.
·         Enter the amount you wish to add by clicking on ‘Add Money’ option.
·         You can add money via method like Debit/Credit card, Net Banking, IMPS or ATM card.
·          You will be redirected to a secure payment page where you need to provide payment details.
·         After successful transaction money will be added in your Paytm wallet.

How to link Paytm with Bank Account?

·         Open Paytm app and tap on BHIM UPI option.
·         Select your Bank from the option given. Now, Paytm will send automatic SMS to verify your mobile number and fetch your bank account details that linked with mobile number.
·         After verification complete, you can see bank account list that linked with mobile number.
·         Select Bank account and proceed.

How to apply for Paytm Debit Card?

·         Login your Paytm account and tap on ‘Bank’ icon.
·         Go to Bank icon and choose ‘Digital Debit card’ option, under that choose ‘Request ATM card’.
·         Select your delivery address and click on ‘Proceed to pay’.
·         After successful payment, your Debit card will be delivered to you within 2 weeks.

How to become Paytm Merchant?

·         Download and Install Paytm for Business app on your mobile phone.
·         Choose your preferred language and tap to create your account.
·         Enter your mobile number and Email ID/password and submit OTP.
·         Tap on Get your OR code now and enter your PAN/Aadhar no.
·         Add your Business and Bank details.
·         Your QR code is ready now to start accepting payments.

How to become Paytm KYC Agent?

If you want to become Paytm agent then:
·         Open www.paytm.com
·         Login with your id
·         Click on top right side, become agent. Click there.
You can also email Paytm @ alliances@paytm.com and care@paytm.com with your contact details to avoid delay.

How to get Paytm QR Sticker Code?

Simply, download the Paytm for Business app to get your QR sticker code. For step by step process refer this article (How to become Paytm merchant).

Paytm customer care

Call Paytm executives for 24*7 support at the following numbers given below:
·         Bank, Wallet and Payments 0120-4456-456
·         Movies and Events 0120-3888-388
·         Paytm Mall Shopping Orders 011-3377-6677
·         Flights 99168-99168
·         Bus 95553-95553
·         Train 95553-95553
·         Hotels 7053-111905

Paytm Toll free Helpline Numbers

Paytm Customer Care Toll Free Number 1800-120-130

How to Contact Paytm Customer Care Executive?

You can easily contact to Paytm customer care executive by following above customer care given.
Refer to this article for all email ids and toll free number to reach Paytm customer service.

Paytm Customer care Email-ids

·         Email Paytm for Support- care@Paytm.com
·         Email Paytm for Sales queries- sales@paytm.com
·         Email Paytm for Technical Support- pgsupport@paytm.com
·         Email Paytm for Jobs & Careers- careers@paytm.com

How to delete Paytm History?

No, Transaction history cannot be cleared or delete by the owner of account. Once your transaction is complete or failed it will be entry in passbook. So, there will be no option to delete order list.

How to Delete Paytm Account?

One way, is you can send mail to Paytm or contact customer care support team (care@paytm.com) via call to delete your account permanently.
You can also delete your Paytm account via app:
·         Login to your Paytm account
·         Go to profile section and click on 24*7 option.
·         Now, among the list of options click on ‘Managing my account’ then tap on ‘I am unable to access my account’.
·         Click on ‘Message us’ with a photo of proof to describe why you want to do this and within 4-5 days your account will be deleted.

How to close Paytm Account?

Refer this article to close your Paytm account (How to delete Paytm account?)

How to Uninstall Paytm App?

To uninstall Paytm app from your smartphone simply, select Settings option from your app page or home screen.
 Tap on applications to find Paytm app and select uninstall button, to successfully delete the app.
How to buy Paytm FASTag

You can buy a Paytm FASTag online by following these steps:

Step 1: Visit the Paytm website at https://paytm.com. Log in to your Paytm account with the registered Paytm mobile number and password.


Step 2: On the home page, go to 'More', click on 'FASTag' from the drop-down menu and proceed further.


Step 3: You will be directed to the 'Paytm FASTag' page. Provide and upload your vehicle registration number and registration certificate, photo in the form appearing on the page. Ensure that the size of the RC photos is not more than 2 MB.


Step 4: Click on 'Buy for Rs 400'


Step 5: The tag will be delivered to your registered address. Do make sure you keep your original documents handy.
You must keep these documents handy for verification:

Registration certificate (RC) of your car
A valid driving license, PAN Card, Aadhaar Card, etc., for identity proof and address proof
After the verification of your documents and details is completed, you will be issued with a Paytm FASTag.
How to recharge your Paytm FASTag?

You need to add money to your Paytm Wallet and FASTag wallet will automatically reserve an amount from it (no separate recharge of Paytm FASTag is required).

 Note that FASTag can be used for toll payments only after 20 mins of adding money to the Paytm Wallet.



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